Thayer@Thayer@mastodon.social

Oh dear. Further to my #AI problem with the #NHS using AI that stopped my meds (story quoted below), now we're all going to be subjected to it as first line.

"NHS app to use AI to determine which service best for patients"

bbc.co.uk/news/articles/c0my2k

Thayer@Thayer@mastodon.social

To follow up on the situation where non consensual NHS AI got my medical notes wrong: it is possible to have AI removed from your NHS note taking that's on by default. You have to request it in writing from your GP. I have now managed after a request in Feb, and have it confirmed in writing. Recommend you do to!!!

Tiggy@tiggy@mastodonapp.uk

Replying to @Thayer@mastodon.social

@Thayer

I couldn't get through the new AI phone system to book an appointment or talk to a human.
I speak standard English but it didn't understand me.
Several attempts to get my date of birth then it couldn't get my name (one of the commonest in England).
Finally it asked me to spell it starting with "a is for apple".
I guess the USA company never heard of the standard international way to spell out words.

I gave up. I also put in a complaint but no response.
#AISlop

Jul 5, 2026, 08:32 UTCen